Return Policy
In order to return an item, you must meet the following conditions:
-
The return must be requested within 14 days of the delivery date
-
The item must be in its original, unused, unaltered and unwashed condition
-
The item must be returned with the original tags and packaging
-
Please note that Final Sale items are not eligible for a return
-
Preordered customized items are not subject to return
Contact us at to initiate the return.
Exchanges
In case you would like to exchange the size, color or model please contact us at yanagolub.udp@gmail.com.
Refunds
-
A refund will be issued back to your original payment method within 10 business days of receiving your return.
-
Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
-
Please note that shipping costs for returns and exchanges are not refundable.